About Us
Protecting Newcastle and surrounding Since 2013
In 2013, Best Vision CCTV was born from a simple observation in the heart of Newcastle: our communities and businesses needed security solutions they could truly depend on. We started as a local team with a big mission—to provide superior protection with a personal touch. Our commitment to using top-tier technology and delivering impeccable service quickly made us a trusted name throughout the North East.
That trust became our foundation. As our customers grew, moved, and recommended us, we answered the call, extending our services across the surrounding cities and towns. We now bring pride and professionalism to every installation, repair, and alarm system we handle. Our address may be in Newcastle, but our responsibility is for all surrounding areas. For over 12 years, our story has been written by the homes and businesses we’ve kept safe.
Mission: “To deliver reliable, cutting-edge security systems that protect what matters most to you—your family, your business, and your assets.
Reliability
We are the security partner you can count on.
Expertise
Continuous training on the latest technology.
Integrity
Your safety is our ultimate priority.
What We Do
our Services
Best Vision CCTV
CCTV Supply & Installation
We provide top-tier CCTV systems from leading brands, tailored to your property. We handle the entire process—from a free, comprehensive site survey to seamless, professional installation. Achieve complete peace of mind with crystal-clear HD recording and remote viewing on any device, protecting what matters most to you, day and night.
Best Vision CCTV
CCTV Repair & Maintenance
Ensure your system never fails with our expert repair and maintenance services. We rapidly diagnose and fix faults, from faulty cameras to recorder issues. Our proactive maintenance plans include system health checks, cleaning, and software updates, guaranteeing your security remains operational and effective, giving you uninterrupted protection and peace of mind.
Best Vision CCTV
Security Alarm Systems
Ensure your system never fails with our expert repair and maintenance services. We rapidly diagnose and fix faults, from faulty cameras to recorder issues. Our proactive maintenance plans include system health checks, cleaning, and software updates, guaranteeing your security remains operational and effective, giving you uninterrupted protection and peace of mind.
service Features
UK-Wide Expert Service
Providing professional security solutions across the entire United Kingdom.
24/7 Support & Monitoring
Peace of mind knowing we’re here for you, day or night.
Quality Products & Workmanship
We only supply and install industry-leading equipment, backed by our expert installation.
Competitive & Transparent Pricing
No hidden costs. Free, no-obligation quotes for every project.
protect your property with Best Vision CCTv
CCTV Installation
CCTV Supply
CCTV Repair Services
Alarm system installation
Brands
FAQ
Your Questions Answered
Can I view my CCTV footage on my phone?
Yes. We specialise in modern systems that offer remote viewing. We will set up a secure app on your smartphone or tablet, allowing you to watch live footage and playback recordings from anywhere in the world with an internet connection.
Do you provide services outside of Newcastle?
Yes! While we are based in Newcastle, we provide our CCTV and alarm services to customers in surrounding areas.
How long does a typical CCTV installation take?
Most standard domestic installations are completed within a single day. Commercial projects are scoped and scheduled to minimise disruption.
What brands of equipment do you use?
We partner with leading, reliable brands like Hikvision, Dahua, and Ajax to ensure top performance and durability.
Do you offer maintenance contracts?
Yes, we offer flexible maintenance plans to keep your systems in perfect working order and give you complete peace of mind.
Do you offer ongoing maintenance or service contracts?
Yes, we offer flexible and affordable maintenance plans. These are highly recommended to ensure your system remains in perfect working order. Our plans include regular system health checks, camera cleaning, software updates, and priority support for any issues.
What happens if my system develops a fault?
We offer a reliable repair service. Simply contact us, and we will diagnose the issue over the phone where possible or schedule an engineer visit. For critical faults that leave your property vulnerable, we provide a priority emergency repair service to restore your protection as quickly as possible.